Privacy Policy

Last updated: 9/15/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

  • Full name and contact information
  • Email address and mobile number
  • Username and password
  • Payment and transaction information
  • MLM network and referral data

Automatically Collected Information

  • Device information and IP address
  • Browser type and version
  • Usage patterns and preferences
  • Log files and analytics data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your MLM account
  • Calculate and distribute commissions and bonuses
  • Send you technical notices and support messages
  • Communicate about products, services, and promotional offers
  • Monitor and analyze trends and usage patterns
  • Detect and prevent fraudulent activities

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

MLM Network Information

  • Your upline and downline members may see certain profile information
  • Team performance data may be visible to your network
  • Commission and bonus information within your MLM structure

Legal and Safety Requirements

  • To comply with legal obligations and government requests
  • To protect our rights, property, and safety
  • To prevent fraud and ensure platform security
  • In connection with business transfers or acquisitions

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing systems
  • Regular backups and disaster recovery procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our services and user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Maintain accurate financial and commission records

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@buywell.com
Phone: +91-XXXXXXXXXX
Address: [Company Address]
Data Protection Officer: dpo@buywell.com